Returning an item purchased with a gift card

Returning Items Bought in store with a gift card

For items purchased in-store with a gift card, please return the item to one of our stores and you will be issued with a gift card to the correct value.

Returning Items Bought online with a gift card

If returning an item bought online with a gift card, your balance will be returned to the gift voucher used during the original online order. If you paid with a combination of bank card and gift card, we'll refund anything amount paid with a gift card first and then refund any outstanding amount to your payment card.